Bogus emails sent by cyber criminals purporting to be delivery companies such as DHL, UPS, FedEx and DPD is a perennial problem but especially at this time of year.
A recent survey of 1,032 internet shoppers in Ireland carried out on social media by cyber security awareness company SecureClick discovered that 46% of Irish internet shoppers open delivery notification and tracking emails. 38% of respondents reported that they are worried that their parcel will be delivered to wrong address while 40% of respondents worry that their parcel will not arrive at all.
Consumer anxiousness gives an opportunity to cyber criminals. Cyber criminals rely heavily on the co-incidence factor to trick users into believing their bogus emails are from genuine delivery companies. Opening of bogus emails leaves users vulnerable to email account credential theft, banking fraud or ransomware attacks. Internet shoppers need to be particularly aware that their concerns over parcel delivery can be easily exploited.